Terms & Conditions
General
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Guitarnotes (the website) is owned by Spanish Guitar Centre(Nottingham). Address: 44 Nottingham Road, New Basford, Nottingham, NG7 7AE, UK.
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By placing an order, you agree that email is an acceptable form of communication for you.
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Your contract for purchases made through the website is with Guitarnotes.
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When an email is sent by the website to confirm an order, a binding sales contract has been entered into (whether or not you receive that email).
- You undertake to check the confirmatory email to ensure that all details are correct.
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Guitarnotes will not disclose personal or credit card details to any third party in accordance with our
privacy policy.
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You undertake that the credit or debit card you use is your own and that sufficient funds are available to cover the costs of your order.
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You must choose a username and password during the website registration procedure. You are responsible for all actions taken under that username and password and must make every effort to ensure they are not misused.
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It is your responsibility to inform Guitarnotes of any changes to the details supplied by you.
Cancellations, Returns and Refunds
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We do not accept returns on goods supplied correctly to order. All printed media is sent sealed in transparent polythene bags. Please verify the contents are correct before unsealing the packets.
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Damaged and faulty goods will normally be replaced free of charge.
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Unless the items you wish to return are either faulty or sent in error, you will be responsible for any charges incurred in returning the goods to Guitarnotes.
Order Processing and Delivery
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Credit and Debit cards are debited in pounds sterling on the day of transaction by Guitarnotes.
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We aim to despatch fully completed orders within one working day and the remainder generally within 28 working days, but your order may be delayed if some items are not in stock with our suppliers or are Special Order items(custom-made), or have not yet been published. Back order deliveries very much depend on the speed of our suppliers' ordering. You can check the status of any order by logging into your account at any time. Items not available through a UK supplier will not be back-ordered and you will be informed of the order cancellation.
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Refunds for customer-cancelled orders will be subject to a 5% administration charge(Minimum £0.50).
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Where it is not possible to supply any goods ordered, we will offer an alternative edition to replace the one ordered, or offer a reselection for the amount in credit. Should you choose not to reselect we will offer a full credit only for those goods not supplied (excluding the delivery charge).
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Please be aware that, when sending products internationally, cross-border packages are subject to opening and inspection by customs authorities.
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Title to any product ordered will transfer to you only when Guitarnotes has received payment in full for that product.
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You can enquire about the status of your order at any time by completing the
enquiry form.
Liability
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Guitarnotes does not accept liability for any errors and omissions and reserves the right to change information, prices, specifications and descriptions of listed goods, products and services.
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Prices correct as of 1/1/09. Due to fluctuating exchange rates, prices indicated, are for guidance only. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price, although we will do our utmost to do so.
- To the fullest extent permitted by law, Guitarnotes is providing this website and its contents on an ‘as is’ basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Guitarnotes does not represent or warrant that the information accessible via this site is accurate, complete or current.
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If you receive goods which are damaged, defective or not what you ordered, Guitarnotes shall, at its option, make good any shortage or non-delivery, replace or repair any damaged or defective goods or refund the cost of the goods in question provided that you notify Guitarnotes in accordance with our returns policy. Nothing in this clause affects your statutory rights.
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Goods sold on the website are for private domestic use and, therefore, no liability is accepted for any indirect or consequential loss, loss of data, income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the website or for any products purchased from Guitarnotes.
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We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to an event outside our reasonable control.
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We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.
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No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.
Miscellaneous
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You may not permit, create unauthorised framing of, or deep linking to the website or the creation of derivative works thereof from any other website under your management or control.
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In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the website shall be owned by us absolutely.
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Subject to the licence granted to you to use the website, Guitarnotes reserve all rights, title and interest in its Intellectual Property Rights in the website.
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It is a crime to use a false name or a known invalid credit or debit card to order.
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Guitarnotes may amend these Terms & Conditions from time to time and place the new version on the website. All purchases from that date will be subject to the amended terms. Continued usage of the site constitutes acceptance of the new Terms.
Privacy Policy
Guitarnotes will treat all customer information with the strictest confidence.
We will not give or sell customer information to any third party.
Your email address will be used to:
i) confirm placement of your order
ii) confirm despatch of your order
iii) contact you in the event of a problem or delay with your order