If you want to know how to change your password or how to add an item to a completed order or the answer to many other questions, then check our updated FAQ page!
Guitar of the Month
LUIS ROMERO LR70 An easy play all solid rosewood guitar, quality tone. Handcrafted in Spain.
VIDEOS: CUENCA Guitars auditioned by Fernando Espi (Madrid Conservatoire) View the playlist.
Try at Home
Combining the convenience of internet shopping with our unique personal service, our "try at home" option for guitar sales is now proving popular with customers. Call for details.
"Just to say a big thank you for the impressive service (as previously!). I ordered Simply Baroque only yesterday and it arrived this morning!! You cannot get better customer service than that." March 2018
Nail Papers (single pack)...
ProArte: EJ45 Silver/Clear/Normal Tension...
The Guitarist's Way, Book 1...
The Complete Studies for Guitar (Ophee/de Klo...
The Guitarist's Way, Book 2...
Gitano Guitar Support(2017)...
The Young Guitarist's Progress, Book 2...
Guitar Scales, Arpeggios & Studies Initial to...
The Guitarist's Practice Book...
The Guitarist's Progress, Book 1...
Privacy and security
Please note that this statement does not extend to websites that are linked to this website. You should refer to the privacy policies of any such websites for further details about their use of your personal information.
What do we mean by “personal information?”
For us, “personal information” means information which identifies you, like your name or email address. Any information that does not identify you is “non-personal information.”
If we store your personal information with information that is non-personal, we will consider the combination as personal information. If we remove all personal information from a set of data then the remaining data will be classed as non-personal information.
General Use Of Your Information
When does Guitarnotes receive your personal information?
We collect personal information about you when you provide it to us. We only collect personal data relevant to the type of transactions you make with Guitarnotes.
For example, when you contact Guitarnotes to purchase an item online or you telephone, email or write to Guitarnotes, we may receive and retain personal information about you.
If you engage with our social media accounts, such as Facebook, we may receive personal information about you then too. If you use these networks, their privacy policies apply, and we encourage you to read them.
The information we collect is relevant to the type of transaction you are entering into. It may include details such as your name, email address, postal address, telephone or mobile number.
When you make a payment online, Guitarnotes does not receive any financial information. This information is transmitted from you to our third party vendors for processing. The third party vendor for the website is Barclaycard. This information is displayed at the time of the transaction.
How will Guitarnotes use your personal data?
Guitarnotes will use the details that you supply during the registration process to enable you to make purchases from the range of products that we have made available online. We do not use your data for marketing purposes.
We will also use your personal information for administrative reasons, such as to answer your correspondence, keep your records up to date or to implement your instructions (for example with regard to a back ordered goods)
We will use your personal information for the following purposes:
For administrative reasons, including:
How do we keep your data secure?
We take all necessary steps to ensure any information you provide to us online is safe, secure and managed correctly. In order to prevent unauthorised access or disclosure of this data we have put in place suitable physical, electronic and managerial procedures.
The information you provide to us over the internet via this website is encrypted using secure socket layer technology (SSL).
Any personal information stored on our servers is not publicly accessible. The data is secured and can only be accessed by authorised Guitarnotes staff on a “need to know” basis.
How long will Guitarnotes keep your personal information?
We will only hold your personal information on our systems for as long as we need to. Once your data is no longer required, or if you request that we do so, we will delete your information from our database.
If you have registered an account with our website we will keep your details for as long as you wish to continue to use the account for purchasing products and services from us. If you stop logging into your account, we will delete your account and the personal information associated with it from our database once 24 months has elapsed from your last login date. Should you wish to make a further purchase after this, you will need to re-register with us.
How can you control what we send you or request we update your personal information?
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. You can tell us that your details have changed or change the way that we communicate with you in a number of ways.
If you wish to change how we communicate with you, or update the information we hold, then please contact our DPO (Data Protection Officer) Andrew Liepins:
Post: Guitarnotes, PO Box 10481, NOTTINGHAM, NG5 0HW
Telephone: 0776 500 4663 (Mon-Sat 9am-6pm)
How long will it take for these changes to be effective?
When you request that we delete your details, we aim to update our records within the following timescales:
Information sent to you via email - 24 hours (next working day) from receipt of email
Telephone calls - 24 hours (next working day) from receipt of request to opt out of receiving calls.
You can view and amend the details we hold about you at any time by logging in to your Guitarnotes user account.
What Other Information Do We Gather?
How can you contact us?
This website is owned and operated by:
Guitarnotes, PO Box 10481, NOTTINGHAM, NG5 0HW
If you have any questions about this privacy statement or any other matters concerning this website or you wish to report a technical error, please get in touch using the various options available on the contact page.
The Guitarnotes website only creates temporary session cookies, in order to give you a better browsing experience. These cookies contain no personal information, but help our site to run more smoothly on your computer.
About cookies on our website
A cookie is a small file of letters and numbers that we place onto your device. It is used to tailor your experience for the duration of your visit (using what is known as a “session” cookie).
Session cookies are in use on this site. These only last for the duration of your visit. They store information on your short term interactions with the site, such as whether you are logged in to your user account (if you have one).