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Brexit and EU

EU customers - Cheaper shipping rates and goods prices from January 1st!

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The Best of Ferdinando Carulli (Zigante)

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Want to know how to change your password or add an item to a completed order? Queries about shipping, Paypal and the answer to many others can be found on our updated FAQ page!

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Testimonials

"Remarkable service all round. Bravo! Bravo!" November 2019

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Top Sellers New Arrivals

3 Nouvelles Etudes [2020]...
The Guitarist's Way, Book 1...
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The Young Guitarist's Progress: Part 2...
Works for Guitar, Vol.3(Gangi/Carfagna)...
Pro Arte: EJ45X3 Pack Normal Tension...
Gitano Guitar Support (v.2017)...
The Guitarist's Progress, Book 1...
Famous Choros, Vol.1 (Fenicio/Reis/Santos)...
The Bible of Classical Guitar Technique...

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» Shipping

Delivery Charges

There is a flat rate delivery charge for all orders up to a given threshold, thereafter a percentage of the total order value is charged (see below for details) so please bear this in mind when making an order.

In addition some heavier items may incur a supplementary charge. However, small items such as strings and small accessories etc can be added to an order without affecting the delivery cost.

At checkout, shipping costs are automatically calculated, based on the value and weight of the order, once the destination and any supplementary service have been selected.

NB The cover postage price is only one element of the shipping charge which comprises elements for packaging, insurance and tracking(where applicable) as well as all the other costs that go into processing and despatching your order.

UK comprises: England (inc.Channel Islands), Scotland, Wales and Northern Ireland.
European Union comprises: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland (Republic of), Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republik, Slovenia, Spain(except Canary Is.), Sweden.

USA

USA and territories

All other countries comprise the Rest of the World

All goods to UK addresses are sent by either 1st Class Post(standard) or for heavier parcels by Courier service.
Priority Delivery*

An optional Priority delivery service is available at an extra cost. (Delivery Monday-Friday only excluding Bank Holidays).

* Our posting days are Monday, Wednesday and Friday so bear in mind your order will be dispatched on the next available posting day. For bulkier items such as guitars, cases and larger accessories, a flat rate is applied.

A signature is required for all priority deliveries(requirement suspended during COVID-19) so someone must be available at the point of delivery to accept the package. If a delivery is missed, Royal Mail will leave a "Something for You" card so you can collect the package the next day from your local RM delivery office or re-arrange delivery for a day convenient to you.

* Force majeure exemptions apply

Value	Standard Shipping	Priority Service supplement
under £30.00	£3.95	+ £6.00
£30.00+	12.50%	+ £6.00

Delivery Times
Standard Service	1-3 working days
Priority Service	Next working day*

NB Force majeure conditions currently apply

European Union

For security and peace of mind all orders to EU addresses are sent by either a Priority Air Mail service or for larger shipments(over 2kg) by tracked courier(UPS/DPD etc) so there is no advantage in selecting the extra Priority delivery option! However if you do select Priority service we will appreciate the extra payment to supplement heavier shipping costs.

Value	Standard Shipping rate	Priority Service supplement
under £52.50	£10.50	+£6.00
£52.50+	20.00%	+£6.00

Expected Delivery Times
Standard Priority Service	3-5 days**

USA

For security and peace of mind all orders to US addresses are sent by either a Priority Air Mail service or for larger shipments(over 2kg) by tracked courier(FedEx etc) so there is no advantage in selecting the extra Priority delivery option! However if you do select priority service we will appreciate the extra payment to supplement heavier shipping costs.

Value	Standard Shipping	Priority Service supplement
under £59	£14.50	+£6.00
£59+	25%	+£6.00

Expected Delivery Times
Standard Priority Service	7-10 days**

Rest of the World

For security and peace of mind all orders to non-EU addresses are sent by either a Priority Air Mail service or for larger shipments(over 2kg) by tracked courier(UPS/DPD etc) so there is no advantage in selecting the extra Priority delivery option! However if you do select priority service we will appreciate the extra payment to supplement heavier shipping costs.

Value	Standard Shipping	Priority Service supplement
under £55	£13.50	+£6.00
£60+	22.50%	+£6.00

Expected Delivery Times
Standard Priority Service	7-10 days**

Delivery Times

Delivery expectations in working days from date of despatch. Non-EU customers please allow extra time for Customs clearance. All delivery times exclude delays caused by industrial action or other force majeur out of our control.

* Next Working Day(excludes parts of Highlands & Islands and N.Ireland) from dispatch with force majeure excepted.

** All international deliveries use a Priority mail service as standard. Do not select the Priority supplement.

For UK mainland customers using Priority Delivery, where orders are completed before 1.00pm on a Posting Day, deliveries are scheduled before close of business on the following working day.

For guitars, allow one day extra for special packaging and ordering a courier collection.

We accept a wide range of payment methods