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COLLECTORS & LIBRARIES - Our purge of overstocks is drawing to a close with thousands of price reductions available until we have had time to restore original prices! Even bigger savings on BUNDLES. When they're gone, they're gone! One copy per title only.
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FAQ
Do you want to know how to change your password or amend a submitted order? Queries about shipping, Paypal and the answer to many others can be found on our updated FAQ page!
The Guitarist's Way, Book 1...
The Guitarist's Practice Book...
The Guitarist's Way, Book 2...
The Young Guitarist's Progress: Part 1 [GM6]...
The Guitarist's Way, Book 3...
Guitar Works Vol.3(Gangi/Carfagna)...
The Young Guitarist's Progress: Part 2 [GM7]...
The Guitarist's Progress, Book 1 [GM1]...
The Guitarist's Way, Book 4...
Simply Spanish...
Why has my account disappeared? Following the implementation of GDPR in May 2018, all user accounts which have been dormant (ie. no orders associated with the account) since the beginning of 2017 have been deleted. In this case, you will need to re-register and create a new user account
Whilst we don't impose a minimum order value, a minimum delivery is charged for all orders so bear this in mind when ordering. Remember the basic delivery charge will be sufficient for orders of at least £25 inland and more overseas so make the most of the charge. Please click here for details of our delivery charges and times. Available: In Print title-available to order. One copy is available with 99% certainty from stock, for larger quantities please consult first as we do not back-order out of stock titles. The following statuses are now redundant: Special Order Item Re-printing Out of Print(Permanently) In Preparation Sold - Out of Stock Sold - On Order
Can I use PayPal? We accept PayPal payment for customers with no other means of payment. Simply make your order in the usual way and at checkout make a note of the total including shipping. Please then contact us requesting payment by Paypal. We will then send you a payment request via Paypal. Once we receive notification of payment, your order will be processed in the usual manner. Can I check the status of my order online? Can I track my order? All international orders are sent by a tracked service where available. On completing your order we will send you an email with its tracking details and a link to the Royal Mail Track and Trace page. Please use this to track the progress of your shipment. A further link to your own national postal service is usually provided by Royal Mail.
Do you stock guitars? Following the full implementation of Brexit on January 1st 2021 and the increased burden of administration on a micro-business for importing goods from the EU, we took the regrettable decision to cease trading guitars. We may have the occasional "special" instrument available so please feel free to enquire.
What information do you hold about me?
You can register for an account by clicking on 'Your Account' at the top of the page. Here, you are asked to enter your name, e-mail address and a password of your choice. Click on 'Create new Account' and your account will be ready to use. Whenever you return to the site to place an order, or to view your account details, you will need to log in using the e-mail address and password you gave when setting up the account.
If you forget your password, click on the link Forgot Password? on the log-in page on 'Your Account' page. You will then be asked to enter the e-mail address you use for this account and a new random password will be e-mailed to that address which you can use to log-in.
All prices are in GBP and will be converted to your local currency by your card issuer.
The Quick Search box should be better understood as a Keyword search the emphasis being on word. You can search for any word (from the title, composer, performer etc) in the search box on the left-hand side of the page. Please do not include punctuation or spaces in catalogue numbers and bear in mind that partial catalogue numbers can also be used in a search. If more than one word is entered into this box and the search results will contain every product against which all the words are found. Hence best search results are achieved by careful selection of the keyword.
If you would like to enter more advanced search information (eg by difficulty level, nationality, publisher), then you can use the advanced search page. On this page, you can enter words into specific boxes which will only search those aspects of the product.
We would recommend strongly that you always keep your searches as simple as possible. Searching for Marlborough as opposed to "Variations on Marlborough s'en va t'en guerre op.28 by Fernando Sor" ! will achieve better results. Try to enter words that you think are the most unique to the product(s) you are searching for. Words under 4 characters are ignored so unfortunately Sor is not recognised so try Fernando instead.
Is the music you sell in standard notation or tablature?
How do I know an item is in stock?
To delete an item from your shopping cart, in the drop-down Quantity box next to the item you wish to delete, select '0' and press the Refresh button. This removes the item from your cart. Similarly to change any quantity, use the drop-down box to select the quantity required, then click Refresh.
Do you offer Quantity discount?
Can I order an item not listed on your website?
Do you send goods on approval?
Is it secure to submit my credit/debit card details on the Guitarnotes website?
Yes. We take the handling of credit and debit cards very seriously. All payment processing is administered by Barclaycard secure payment gateway whose security is industry standard.
How can I contact Guitarnotes?
We can be contacted by e-mail, telephone, and post. Please click here to view our contact details.
I just placed an order but can't see it on my order history.
Most in-stock orders are sent within 2 working days, meaning that UK customers should not normally have to wait more than about 1-3 days for an order to arrive. We aim to ship most out of stock item orders within 10 days, meaning that UK customers should not normally have to wait more than about 13 days for an order to arrive. If an item is holding up an order containing multiple items, we may ship a part-order and you will not be charged any carriage on the remaining item(s).
Customers ordering from outside of the UK should allow extra time for delivery.
What do I do if my order has not arrived?
Don't panic! Please contact us to confirm exactly when your order was dispatched (click here for contact details). If it appears that a parcel has gone missing in the post, we will organise a replacement for you. Due to occasional delays in the postal system, we request that UK customers allow 11 working days after the date of despatch as Royal Mail will not undertake claims for delayed/missing deliveries before this.
Overseas customers should inform us of any parcels that have not arrived, but may be asked to wait longer before a replacement is sent.
Yes, you can view whether or not an order has been sent on your account page. Please scroll down the page to view your complete order history. If you wish to receive a more detailed update of an incomplete order, please contact us and we will check for you as soon as possible. Please click here for our contact details.
If you have an account with us, the only information we need to hold about you is your name and e-mail address. We cannot view your password at any time.
When you place an order through the website, our secure payment processor Barclaycard will also require a billing address, delivery address and credit/debit card details. However your card details are never held by us.