You can order in one of several
ways.
1. Using our
secure on-line order form
2. By e-mail:
sales@spanishguitar.com
3. By fax: +44(0)115 962
5368. You can print and then fax the contents of your completed order
form.
4. By telephone: +44(0)115
962 2709. Office hours: 11.00am-1pm and 4pm-6.00pm Monday-Friday.
5. By Post: Guitarnotes,
Spanish Guitar Centre, 44 Nottingham Road, NOTTINGHAM, NG7 7AE, UK
Important. Before placing
your order please read our Terms & Conditions.
Yes, our order form uses Thawte 128
bit SSL Web Server Certificates to offer secure communications by
encrypting all data to and from the site. All purchases are processed
off-line by us after retrieval of the encrypted card information.
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We accept Visa,
MasterCard, JCB, Delta, Maestro & Solo. Please note Visa Electron cards are unsuitable
for off-line mail order transactions. The minimum
transaction value for card orders is GBP5.00.
All credit card payments are charged
in UK Pounds Sterling and converted to your local currency by your bank.
For details of exchange rates, plus any charges, please contact your bank.
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No problem! Simply obtain a
delivery inclusive quotation from us first:
sales@spanishguitar.com (be sure to quote your address in all
correspondence to ensure an accurate price and delivery calculation) and send your payment payable to:
Guitarnotes.
Please add £0.50 for bank charges to the quotation total if not
paying by card. We accept payment by one of the following means:
1. Bank/building society
draft in GBP drawn on a UK bank.
2. Postal Order.
3. Personal cheque(UK)
Please allow 10 banking days for clearance of funds.
We aim to despatch all orders
within one working day of receipt, although we cannot guarantee this.
The majority of titles on offer are available immediately from stock. We
will inform you of any undue delay in despatching your order, due to
shortages of stock.Delivery times refer to the time in the post from
despatch. Orders are processed in rotation.
| |
UK |
Western
Europe |
Rest of
World |
| Standard |
1-2 days* |
3-5 days* |
7-10 days* |
| Express |
Next Day |
2-3
days* |
3-7 days* |
| |
Days refer to Working Days
* We are not responsible for delivery times. Delivery times are
provided by the carrier, excluding weekends and bank holidays, and may
vary with package origin and destination, particularly during peak
periods.
UK deliveries: Allow 15 days before claiming for overdue items.
International deliveries: Allow 60 days before claiming for overdue
items.
The are statutory requirements of UK postal services. |
| |
Delivery for music,
recordings and accessories (excluding guitars & cases) is calculated as a
percentage of the despatch value rounded to the nearest £0.50.
Orders for strings ONLY are charged at 5% less than standard rate(minimum
£1.50). Mixed orders are charged at standard rate.
Certain heavier items carry a supplementary charge. Items levying a
supplement are marked with a single "*", double or triple asterisk "***" denoting the
additional charge per item. A bracketed asterisk (*)denotes the supplement
only applies to RoW countries.
Outside the UK, these charges are only valid for goods up to 2kg in
weight. Thereafter, orders will be sent at cost price by the most
expedient method.
Standard deliveries are NOT trackable. If you wish to use a tracking
service please select Express/Priority delivery.
|
|
|
UK |
Western Europe |
Rest of World |
|
Standard |
10% |
15% |
20% |
|
Minimum |
£2.50 |
£3.00 |
£5.00 |
|
|
|
|
|
|
Express |
+5.00 |
+5.00 |
+5.00 |
| |
Minimum |
£7.50 |
£8.00 |
£10.00 |
|
|
|
|
|
SUPPLEMENTS |
|
|
|
Single * |
£1.00 |
£1.50 |
£2.00 |
|
Double ** |
£2.00 |
£3.00 |
£4.00 |
|
Triple *** |
£4.00 |
£6.00 |
£10.00 |
|
|
|
UK comprises:
England, Scotland, Wales and Northern Ireland. |
| |
Western Europe
comprises: Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland,
France, Germany, Greece, Greenland, Iceland, Ireland (Republic of), Italy,
Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San
Marino, Spain, Sweden, Switzerland, Vatican City
State. |
|
All other countries
comprise the Rest of the World |
Currently printed music and books do not incur VAT(Value Added Tax). VAT of 17.5% is already included in the
price of all other items. However, if you live in a country outside the
European Union, you are exempt from these charges. To calculate the net
price simply divide the VAT inclusive price by 1.175.
Shipments outside the European
Union(EU) may be subject to local import charges and duties which are
the responsibility of the purchaser.
We provide a free format order
form which gives you
the FLEXIBILITY not afforded by the restrictions
of online shopping basket catalogues. This allows you to order what you
want even if it isn't displayed on our web-site.
Our new site, currently under development, will include a shopping
basket and many other features.
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Most certainly!
We have built a strong reputation over many years for supplying high
quality instruments at favourable prices to professionals and amateurs the
world over. We accord the sale of our instruments the utmost importance.
Unlike the purchase of a book or a CD, guitars need to be compared and
contrasted with their contemporaries in order to arrive at a meaningful
decision. No number of descriptions or photographs can convey the feel and
the sound of any guitar and purchasing an instrument by its label alone is fraught
with risks. No two instruments, even from the same piece of timber, will sound exactly alike. Even
prominent luthiers turn out indifferent
models.
Our stock is solely Spanish made and traditional(we stock no
cutaway or semi-acoustic models) which we personally commission and
import. A selection of these can be viewed
on-line.
Our prices range from £200 to over £4000 for a very unique and exciting
collection of classical guitars.
Sales are by appointment
which can be arranged for mutual convenience. Contact Catherine Dickinson
by telephone +44(0)115 962 2709 to discuss
your requirements.
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No, not at all! Our web site only
lists a selection of core repertoire and recent issues from our entire stock of over 15 000 titles for classical guitar so chances are, we will
have what you are looking for in stock. Simply add the item to our
order form, or if you need further information, just email
sales@spanishguitar.com. The majority of published works are
contained in our printed catalogue The Guitarist's Repertoire Guide,
which also contains more detailed information on composers and more
annotation. New titles are being added daily to our website so place us
in your Favourites folder and visit us regularly.
Due to copyright restrictions, we don't send out goods
on approval, similarly we are unable to accept goods for return if
supplied correctly to order, so please take extra care when ordering
items. If required, we are happy to supply further information, within
reason, before orders are placed.
Please notify us within three days of receipt of missing, damaged or
incorrectly supplied items so that we can rectify the problem quickly.
All requests for return will require a Returns Authorisation(RA) number.
No returns will be handled without the RA number obtainable upon valid
request. |
